Training & Development Manager

Our T&D Manager will play a key role in identifying training needs, designing curriculum, and overseeing impactful learning initiatives.

Richmond, BC
Full-time, Permanent


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Position Details


Our T&D Manager will play a key role in identifying training needs, designing curriculum, and overseeing the delivery of impactful learning initiatives to enhance the skills and knowledge of our team. Continuous development is what will help us attract and retain the BEST in the industry, and having a dedicated manager on this initiative will help make sure it gets the attention it deserves.

We don’t expect our T&D Manager to be an expert in every area of our business, but we will expect them to help learn our business to best understand what training (internal and external) or resources they need.

We know our T&D Manager will work closely with our awesome People & Culture (P&C) team to bring our onboarding of new team members to a ‘legendary’ level.

Note - Travel Requirement: Occasional (Approx 4x a year)

Have we piqued your interest? Please keep reading …



$85,000 - $115,000/year

The range does depend on their relevant experience based on the scorecard for this role. Happy to have an open discussion about this during the interview process.


  • Job stability! Our company was deemed an essential service and we were lucky to continue to serve our communities during the pandemic. Our company is continuing to grow year over year, and we have exciting expansion plans for the future!
  • Extended health and dental benefits, including RRSP Matching, Employee Family & Assistance Program, and a Monthly-Profit Sharing Bonus
  • Charitable donation matching
  • Bonus Stat Holiday – Boxing Day (Canada)
  • Gym membership discount for our staff and their spouses
  • Learning and development opportunities to grow within the business (including paid training both internal and external)
  • Fun-loving team environment with various company events (team outings, virtual gaming, pub nights, spirit weeks, community involvement/volunteer activities, etc.)
  • Ability to make an impact – we welcome your ideas and love when our team members get to see their initiatives come to fruition
  • Central location located right next to the river, with a lovely walking path available on lunch breaks.
  • We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities (check out our Indeed Employer Reviews)

Job Description


Curriculum Development

  • Conduct thorough assessments to identify skill gaps and training needs across different departments.
  • Collaborate with department leaders and P&C to understand organizational goals and translate them into learning objectives.
  • Build a directory of training requirements for each role.
  • Design and develop comprehensive training programs (or outsource external training when needed)

Program Implementation

  • Coordinate and facilitate training sessions, workshops, and other learning activities.
  • Implement a Learning Management System (LMS) to ensure seamless access to training resources.
  • Support leaders in developing training plans for both new and promoted team members.
  • Holds leaders and trainers accountable to completion of the training plans.
  • Maintains training documentation and oversees a training tracker to ensure training is up to date.

Collaboration and Engagement

  • Meet with new team members or recently promoted team members to check in on their training progress. Help address any concerns that may come up.
  • Foster a culture of learning by promoting professional development and helping people reach their development goals.
  • Conduct regular site visits with field staff
  • Connect regularly with team members at remote locations

*Please note: this is not an exhaustive list and other responsibilities may be added to the role as needed.


  • Bachelor’s degree in HR, Organizational Psychology, Education, or related field
  • No magic years of experience – we are just looking for demonstrated experience as a Training and Development Manager (or a related role)
  • Excellent communication (winning recipe: engaging, clear, professional with a dash of charm)
  • Passionate about our Company DNA and eager to be a Cultural Champion
  • Strong understanding of instructional design principles and adult learning theories
  • Ability to build strong relationships and collaborate across various levels of the organization
  • Familiarity with learning management systems and other learning technologies, capable of implementing a system that will work for our business
  • Project management skills and the ability to manage multiple initiatives simultaneously
  • Confident using Microsoft Office and ability to quickly learn new systems
  • Valid driver's license with clean driving record, ability to drive as site visits with teammates are required

If you are passionate about developing talent, creating a culture of continuous learning, and driving organizational success through effective training initiatives, we encourage you to apply to this exciting new opportunity. Come be part of an organization that makes a difference in the communities it serves.



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At Radius, our people and culture are what drive our extraordinary success. We always give to the community and keep things fun.


Our clients tell us we're "Fire"

We recently moved into a new building and had to do a full check and update our fire extinguishers. Vancouver Fire was able to show up the next business day and had them all done in under an hour, including re-certifying some of the units. The price was unbeatable.

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Outstanding team they kept me in the loop on everything and when completed gave me a complete run down on what they did. When you want the best call these guys.

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The team at Radius Fire are professional, friendly and diligent. I never have to worry about my fire safety equipment. They take care of everything! Thank you.

Kim Daigle

Radius Fire Protection has been nothing but professional, efficient, & helpful with our needs at the office. I appreciated the annual reminder and the recommendations given during the visit.

Elle Drozda

I can't believe how competitive, competent and fair this company has been with us! Our business was given a quote for 2/3rd of what other companies were quoting. Even parts were much less! They followed up with me, gave me a quote, and came to do the service call... all in less than a week.

Amanda Thomson

We had Brad come to troubleshoot a fire alarm issue we were having and he was so patient, kind and helpful. We are a childcare center and he was so sensitive to the children and families. He found and fixed the problem! We are so grateful.

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